THIS IS RELEVANT TO CA2020 (TC, TPS AND TPE ONLY).
Can you please check your settings on your browser:
If in Chrome - under privacy and security you need to enable www.icas.cirrusplatform.com to allow pop-ups and redirects and www.getproctorio.com to allow camera and microphone.
If this doesn't work, please restart your computer and try again.
If this doesn't fix the issue please contact us
If in Chrome - under privacy and security you need to enable www.icas.cirrusplatform.com to allow pop-ups and redirects and www.getproctorio.com to allow camera and microphone.
If this doesn't work, please restart your computer and try again.
If this doesn't fix the issue please contact us